These days, travellers expect some form of technological amenities from a hospitality provider or they simply take their business elsewhere. A bad experience goes beyond just losing one customer and can haunt a provider in the form of negative online reviews and peer-to-peer social sharing (of said negative reviews).
But a few hospitality technology trends are helping to reshape this industry. They are being fed by consumer demand, newer innovations and an ever-changing industry that’s constantly adapting to its target demographic.
We believe technology of such should help bring out the best in people and amplify their strengths especially in this Hospitality industry. These technology solutions should enable hotels to deliver the best guests experience. That’s why, every year we would share our best initiative to everyone on how they can benefit and modernize their businesses to greater heights.
This year, together with Brocade-Ruckus – an international company who build extensive network on data centres and has more than 70% installed base of Hospitality Wi-Fi worldwide; would like to extend our invitation to all members of MAH Perak Chapter to join our technology sharing session with us. Let’s us innovate you with our best practises for Hospitality industry.