ShoreTel, Inc. is a provider of business communication solutions whose brilliantly simple unified communications platforms, applications and mobile UC solutions promise a new rhythm of workforce engagement and collaboration.
ShoreTel is one of the only IP phone system manufacturers in the industry to deliver 100 percent of their business through the channel. Being one of the certified Authorized partner in Malaysia, Alphamatic Systems is proud to deliver the most reliable, value-added IP-PBX deployments for enterprises on Shoretel solution.
With costly complexity eliminated by design from it’s award-winning, all-in-one IP phone system, UC and contact center solution, and its industry-leading hosted phone system, workers enjoy a freedom and self-reliance that other providers can’t match.
ShoreTel’s purpose-built solutions remove the barriers and complexity that other providers throw in the way, whether an organization is seeking to replace an old phone system, bring up new office sites or branches, upgrade to unified communications, or modernize its contact center. With fewer resources tied up in a phone system, an organization’s resources are cut loose, across the board, to work on the real task: moving business forward.
ShoreTel IP Phones and Docking Stations
ShoreTel is the only UC provider to offer a choice of communication solutions and endpoints that optimizes how users communicate in the work environment for maximum productivity by providing the best possible user experience. Whether a customer communicates with desk phones, smart phones, tablets, laptops or PCs, ShoreTel enables them to choose the device best suited to their needs.
Building on ShoreTel’s line of brilliantly simple IP phones, the ShoreTel 400 Series IP phones incorporate the latest user feedback giving customers the advantage of feature rich business phones that provide new functionality and enhanced usability.
The ShoreTel Dock, when combined with the ShoreTel Mobility Client, extends Unified Communications applications including voice, location-aware presence and instant messaging to mobile devices securely and enabled users to utilize their smartphone or tablet as the primary communications device.
ShoreTel phone solutions are for any customers who are looking to add to their existing premises solution, install a new system, or to add a cloud solution. ShoreTel provides a flexible platform for growth by providing a leading edge UC premises based system now with capability to add cloud later.
Unified Communications Platform
ShoreTel’s unique purpose-built distributed voice architecture forms the heart of the unified communications premise-based platform, allowing for its rich feature set and highly reliable distributed voice services. Along with IP PBX, contact center, and unified communications services, it scales with plug-and play ease across as many sites as needed.
Unified Communications – Platform Hardware
ShoreTel Voice Switches are purpose-built, solid-state appliances that provide IP PBX phone system capabilities, call handling and trunking with unmatched reliability and availability. Voice switch functionality is also available as a virtualized application for deployment on your servers.
Unified Communications – Platform Software
The distributed single-image architecture at the heart of our platform software delivers voice, unified communications, unified messaging, and feature-rich applications, making a ShoreTel system easy to deploy, manage, and scale..