Technical Support

Any cases that you require our support, please log your case to our Technical Helpdesk with the following simple steps.

Need IT Support Services?

For AlphaCareTM Contract Customers

Toll-Free / Mobile Hotline No.
1800 228 988 /
+6016 262 2187
(24 x 7)
or
Helpdesk
+603 8061 2836
(8.30am to 5:30pm, Monday to Friday)
Submit
Service Desk Request Form
to request technical support
Access to our
Service Desk System
to create a ticket and monitor the status of the ticket logged

For Non AlphaCareTM Contract Customers

Helpdesk
+603 8061 2836
(8.30 am to 5.30 pm, Monday to Friday only)
Submit
IT Service Request Form
to request technical support